Services to help you drive sustainability, growth, and profits

Client wanted to extend its expertise in lean manufacturing across the other functions of the company.

Guided build of a business process management center of excellence. Provided organizational recommendations, process methodologies, and reusable intellectual capital. Coached supply chain team in analyzing the entire global end-to-end process for improvement opportunities.

Helped develop a new secure system for digital payments that did not transmit credit card and bank information in transactions.

Client wanted to increase the reporting speed and analytical flexibility in managing its portfolio of institutional retirement accounts.

Managed development of a new financial management system. Automated business processes, streamlined information flow and introduced an analysis/reporting engine with simple-to-use web applications. Reduced processing time by 90% and achieved zero processing errors.

Advised CIO and business process executives on building a process management center of competence and how to plan and execute enterprise adoption of process management practices.

Client observed increasing inefficiencies in their claim processes, hurting responsiveness in care for the insured and the perception of their service.

Improved design of workflows to reduce claim processing time and rework. Increased responsiveness for treatment decisions and claim resolution. Recommended changes to supporting systems to support higher claim volumes and simplify management.

Coming off a recent merger, company needed to integrate and optimize supply chain processes and information systems.

Led a pilot that integrated disparate systems, including SAP instances in multiple countries. Advised on process management methodologies and assisted in designing vendor managed inventory and customer managed inventory processes.

For greater operational efficiency, company wanted to unify its various food businesses under a set of standard processes and shared services.

Designed a solution that standardized a set of order-to-cash processes to be shared across thirteen food business units.

Improved the customer value of services business lines by tailoring the offering portfolio to customer needs. Increased revenue and profits for those businesses through changes in their global operating models. For a cloud services line, the changes led to 2.5x gross profit improvement in 1 year. For another, building a new product development capability from a traditional services business doubled revenue and tripled the profit within a year.

Assisted physicians in establishing an interventional psychiatry practice. Provided market analysis and a strategy to win the local market. Designed and built the core operations, including patient onboarding, patient care, billing, and financial management.

Redesigned sales process to enable greater revenue growth. Moved client away from a paper-based process that limited seller engagement, sales volume, and management effectiveness. Led implementation of Salesforce and its integrations with a document signing platform and their internal accounting system. Trained sales team in consultative selling.